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FAQs

  • Where is Chase Value Centre located?

We have three branches in Karachi.

  1. Khalid Bin Waleed Road,
  2. Five Star Chowrangi, North Nazimabad and,
  3. Gulshan-e-Iqbal, Rashid Minhas Road, opposite Aladdin Park Karachi.

Please follow this link to locate our stores https://www.chasevaluecentre.com/pages/chase-value-centre-store-locations

  • What are delivery charges?

Delivery charges are flat Rs.99/- for all orders across Pakistan.

Delivery charges will be charged per order. No matter how many products you order.

Each Order will be charged delivery charges seperately.

 

  • Can you waive off delivery charges?

It is because we are selling great quality products at a very low prices with minimum possible profit margin. That is why we are unable to waive shipping charges off. Your cooperation in this regard will enable us to offer you the best possible prices all year around.

  • How can I place order online?

You can place order through our website. If you face any difficulty while placing order through website , then you can connect with any of our representative through our UAN number. 021-11-11-CHASE, 021 11 11 24273

  • How long will it take to deliver my order?

When you place an order on the website, delivery takes 4-5 working days after Confirmation Call.

However, under unforeseen circumstances, such as strikes, war threats, flight delays, stock unavailability, weather conditions etc. Order will be delivered late.

  • For any detailed instructions:

Dear valued customer, Kindly inbox us your contact number so that you may be called & assisted in detail.

Please dial 021-111-124-273 and our customer support team may get in touch to assist you in this regard.

  • Is this product available in your branch?

We usually ensure presence of all products at branches as well. However in order to save you from any inconvenience, we prefer you call at branch first.

You can call the nearest branch to confirm availability of your desired product.

​Khalid Bin Waleed Road Branch

Phone: 021-34313667

North Nazimabad Five Star Roundabout Branch

Phone: 021-36415441

​Gulshan Branch, Rashid Minahs Road, across Aladin Park

Phone: 021-34837051

  • Is Chase Value Centre and Chase Up same? What is the difference between Chase Value Centre and Chase Up?

Chase Value Centre and Chase up are different companies being run under different managements but they fall under the same group. Chase Value Centre is committed towards providing you most affordable fashion and home care items whereas Chase up also has groceries. At Chase Value Centre we are committed towards providing you with the best quality garments and other fashion ware at WHOLESALE prices.

  • How to place order on the website?

To Shop Online, Visit Our Website And Follow These Steps

  • Click on the item you like
  • Select color, size and click on ‘Add to Cart’
  • If you want to shop more products then click on "CONTINUE SHOPPING"
  • Click on ‘Next’
  • Provide your address and details
  • Select Payment Method and Check Out

For further assistance dial: 021-111-124-273

  • What is your return and exchange policy? I am very disappointed, how can I return a product?

You can return a product within 14 days of delivery if it doesn't meet the quality standards. To request for a return, please call our helpline (021) 111-124-273 and our team members will guide you further. Thanks

Please share your order details along with a picture of your pay slip on our whatsapp 03342340070 to claim for an exchange.

  • Is this offer valid in stores?

These promotions are available at Chase Value Centre – Khalid Bin Waleed Road, Five Star Chowrangi North Nazimabad, and Gulshan Opposite to Aladdin Park.

In assorted packs, there is no option for color selection. 

  • For any query regarding international orders:

We do not cater international orders at the moment. All our international customers do not need to be dejected as we are working on starting international deliveries soon.

  • Do you have a branch in (cities other than Karachi)?

Currently, we don't have a branch there. But you can still shop online all across Pakistan.

  • Let me know if (product name) is available:

We update our inventory from time to time. Please stay in touch for any updates.

  • Any queries regarding order modifications:

For order modifications, please dial 021-111-124-273 and our customer support team may get in touch to assist you in this regard.

  • Do you have any sale on (product name)?

We are selling quality products at wholesale prices throughout the year. So you don’t need to wait for a sale and go shopping anytime you want. We already provide wholesale prices even for one single product.

  • What is the product guarantee?

All our products come with money back quality guarantee. We assure you they are of best quality, comparable to any leading local brand.

  • Any job related query:

Kindly send your CV at [email protected] If there is some appropriate vacancy, you’ll be called for it.

Please dial HR: 021334371396-7 in that regard.

  • Any business related query:

Please send your proposal at [email protected]

  • When a customer doesn’t know his order ID or reference code:

When you place an order on the website, you receive a unique order reference code. We need that to track your order.

 

  • Our Details are:

Head Office:

Chase Value Centre, Plot # 184, Sector 23, Near Brooks Chowrangi, Korangi Industrial Area, Karachi..

Contact Number:

(021)111-124-273

WhatsApp:

03342340070     

Email Address:

[email protected]

Website & E-commerce Team:

Monday-Friday

10:00 AM to 7:00 PM

Saturday:

10:00 AM till 3:00 PM

Sunday Off.

Branches Working Hours:

Monday-Thursday:

09:00 AM to 07:00 PM

Friday:

09:00 AM to 12:00 PM & 03:00PM - 07:00PM

 

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